Create simple interfaces to allow users to find Error Codes and solutions rapidly.
There is noting more frustrating than some obscure code on a console or display and your product is not operating. Now you can easily give your users fast and simple access to every Error Code and solution directly from their phone.
If you have a single set of Error Codes (or any codes for that matter) then you can create one single Error Code lookup screen. If your Error Codes are specific to each product easily clone these screens and using Tags link these to your individual product Detail screens.
- Make access to your Error Code screens prominent to your users.
- If you also list your Error Codes in your manuals then link out to show users the better alternative.
- Go one step further and create rich solutions by using other screens and content types.
If you have not yet created your free trial of Caddify sign up today, add a Error Code screen via the point and click composer, and then add some Error Codes in the content system.
If you are already creating your Companion App check out our tutorials to learn how to add individual and groups of Error Codes.